The Office of the CIO is pleased to announce that Rachel Serrano has accepted our offer to be the Director of Information Analytics at Appalachian. Rachel will be responsible for working with IT and other campus divisions to implement an information analytics and data warehouse platform. The Information Analytics program at Appalachian will provide a platform for campus to access the necessary data and information for ongoing daily operations and strategic planning, as well as creating new opportunities to use our own data to understand and improve efficiencies and sustainable processes across campus.
Rachel comes from the University of Arizona and has 17 years of experience with IT in Higher Education. She brings leadership experience in Business Intelligence and Data Warehousing and will be a great addition to our team. She will begin working at Appalachian on October 14th.