When
Mark your calendars for Tuesday, March 5, 2024. Add to Google calendar (link compatible with laptop/desktop devices only).
Why
Google has announced an end to unlimited storage for higher education and will start implementing quotas based on our service agreement and student population.
App State is currently over our proposed university-wide quota. If we remain over quota, email will still function, however, access to Google Drive and other applications (Docs, Sheets, Slides, etc) will not function normally for all users.
We can all take steps to decrease our storage use and maintain normal business operations.
Where
Review your Google Drive and Gmail storage by dropping in one of our locations on the Boone or Hickory campus to
ask questions.
seek assistance.
have a dedicated space to work in.
Or set aside time on your calendar to work from your desk (or any location).
Faculty and Staff
We will have members of ITS Support at the following locations from 9 a.m.–4 p.m. on Tuesday, March 5, 2024. All locations are available for drop-in by any faculty or staff members.
Plemmons Student Union, room 136 (Snake Mountain)
John E. Thomas Hall, room 159
Leon Levine Hall, room 229
Reich College of Education, room 124
Peacock Hall, room 4140
Students
These locations are available for drop-in by students.
Plemmons Student Union, contact tables in the Cascades foyer, 9 a.m.–4 p.m.
Hickory Library & Information Commons, 9 a.m.–4 p.m.
ITS Tech Support Center, located in Anne Belk Hall, Room 140, 8 a.m.–5 p.m.
What is Changing
To bring our storage use to the current level set by Google, quotas will be set on all App State accounts by March 28, 2024.
Student account quota–50GB
Faculty/Staff account quota–200GB
Generic Google account quota–10GB
Share Drive quota–100GB each
Google Photos will be turned off for employees and discontinued for students. Employees who need Google Photos storage for academic or business needs may request access by submitting a Computer Assistance Support Ticket.
How do I Check my Storage
Review our Knowledge Base article on Google Storage.
Navigate to drive.google.com/drive/quota. Your total storage amount is listed with a breakdown for Drive, Gmail and Photos.
Submit a support ticket for individual assistance with your account.
Priorities
Not sure where to start? As a university, the bulk of our storage is in Google Drive. We recommend reviewing content in this order:
- Personal Google Drive
- Google Photos
- Shared Drives
- Generic accounts
If you don't have time to tackle all areas, make an impact where you have the most content, and be sure to backup or move any personal files to an alternative solution to reduce our collective university storage.
Who
Hosted by App State Information Technology Services (ITS). For questions, Submit a support ticket or call the ITS Help Desk at (828) 262-6266.
App State ITS is hosting a university-wide Google Clean-up day on March 5, 2024 as Google implements Quotas on our account.
An image of file boxes depicting content to review on Google represented by their logos including Google Drive, Gmail and Google Photos.