University-wide Google Clean-up day


Mark your calendars for Tuesday, March 5, 2024Add to Google calendar (link compatible with laptop/desktop devices only).


Google has announced an end to unlimited storage for higher education and will start implementing quotas based on our service agreement and student population. 

App State is currently over our proposed university-wide quota. If we remain over quota, email will still function, however, access to Google Drive and other applications (Docs, Sheets, Slides, etc) will not function normally for all users.

We can all take steps to decrease our storage use and maintain normal business operations.


Review your Google Drive and Gmail storage by dropping in one of our locations on the Boone or Hickory campus to 

  • ask questions.

  • seek assistance. 

  • have a dedicated space to work in.

Or set aside time on your calendar to work from your desk (or any location).

Faculty and Staff

We will have members of ITS Support at the following locations from 9 a.m.–4 p.m. on Tuesday, March 5, 2024. All locations are available for drop-in by any faculty or staff members.


These locations are available for drop-in by students.

What is Changing

To bring our storage use to the current level set by Google, quotas will be set on all App State accounts by March 28, 2024.

  • Student account quota–50GB 

  • Faculty/Staff account quota–200GB  

  • Generic Google account quota–10GB 

  • Share Drive quota–100GB each

Google Photos will be turned off for employees and discontinued for students. Employees who need Google Photos storage for academic or business needs may request access by submitting a Computer Assistance Support Ticket.

How do I Check my Storage


Not sure where to start? As a university, the bulk of our storage is in Google Drive. We recommend reviewing content in this order:

  1. Personal Google Drive
  2. Google Photos
  3. Shared Drives
  4. Generic accounts
  5. Email

If you don't have time to tackle all areas, make an impact where you have the most content, and be sure to backup or move any personal files to an alternative solution to reduce our collective university storage.


Hosted by App State Information Technology Services (ITS). For questions, Submit a support ticket or call the ITS Help Desk at (828) 262-6266.

App State ITS is hosting a university-wide Google Clean-up day on March 5, 2024 as Google implements Quotas on our account.
Published: Jan 31, 2024 12:55pm