IT Standard Purchases
To help your IT Acquisitions move through a smooth, successful process, this list identifies standard IT items and how to purchase them.
If your IT Acquisition need does not fall in one of these categories, please submit a Support Request for IT Acquisitions & Projects to be reviewed by IT Leadership.
Desktop, Laptop and Tablet Computers
Apple devices are purchased through the University Bookstore; remember to let them know if the purchase is for University Business or Personal Use.
Office Phones, Headsets and Conference Systems
Departments and programs are required to use VoIP (Voice over Internet Protocol) enabled Cisco phones which are provided by ITS per phone line. If you need a new phone, line or conference system in your department, please submit a support ticket. Should your phone needs vary from what is provided, ITS Network Infrastructure & Control Systems will advise you on how to procure additional or non-standard equipment.For a hands-free headset, go to yomart.appstate.edu, then the CDWG punch out site to see the approved models from Jabra and Plantronics. If you need help in determining what will best suit your needs, call the Help Desk at 828-262-6266.
Mobile Phones, Hotspots, Tablets with Data Plans
|Partnering with Verizon, Departments may purchase a mobile phone, hot spot or tablet with a data plan for University business. Please submit a support ticket for this or other Verizon related assistance.|
Copiers & Multi-function Printers (Printer/Copier/Fax/Scanner)
|Departments and programs are required to use a Sharp MFP from Copier Services for their managed, networked MFP. Costs vary by unit and are broken down on the Copier Services website. For more information about this service, please contact Mike Waters.|
|DUO is the University 2FA, 2-Factor Authentication, solution which requires two separate forms of identity verfification for access, making it virtually impossible for anyone to compromise your account without having both pieces of the puzzle. If you/your Department are enrolled in DUO and you need a replacement DUO Token or if you/your Department are interested in enrolling in DUO, contact PMGO. For additional information about 2FA, please visit our website.|
Classroom Technology Equipment
|All classroom technology is purchased and managed by IT Support Services. To view the standard classroom equipment, please vist our website. For questions, please contact Garry Powell or submit a support ticket.|
Scala Digital Signage
|Scala is the supported digital signage solution for campus, with ITS providing the back-end server support for the player management. While each college or department is responsible for purchasing the displays, and the content players, ITS can provide quotes for the computer, TV, and software required to run Scala and training to use Scala. Each area can then assign their own content creators for publishing information to the digital signs. For questions, please contact Tom McDonnell.|