Infrastructure and Systems

The Information Technology Infrastructure and Systems Group provide the core computing infrastructure for Appalachian State University. This group designs, installs and supports foundational computing components such as computer and storage networks, data centers, servers and storage. The primary goal of this group is to provide robust, reliable and secure computing infrastructure and services for faculty, staff, students and visitors.

Contact

David Earp
Interim Director of IT Infrastructure and Systems
earpda@appstate.edu
828-262-6595

Departments

Linux Enterprise Systems

The primary responsibility of the Linux Enterprise Systems Group is to provide for the design, implementation and support of Appalachian State University's Linux enterprise class systems and services. The group is also responsible for providing directory services, authentication services, identity management, database services and systems monitoring.

The Linux Systems Group is responsible for the system administration of servers utilizing UNIX and Linux based operating systems. Support of these systems includes hardware and operating system support as well as consulting and integration services for the applications and services provided by these platforms.

Manager: Martin Moore

Network Infrastructures and Control Systems

NICS designs, implements and maintains an enterprise network infrastructure for the delivery of mission critical services to the campus community. This includes managing the Campus Residence hall student network (ResNET), in both wired and wireless platforms. The administrative network functions as the core for business continuity, and is a necessary component of nearly every business continuity plan across campus. In addition to providing a secure end-to-end computing experience for all network-enabled devices, NICS is responsible for the management of the switches, routers, wireless access points, and security components necessary to provide connectivity, as well as, stewardship of all network bandwidth.

Currently, our WiFi canopy extends coverage to nearly 100% of Appalachian's academic and residential buildings. This service provides both an encrypted transport platform for Faculty, Staff, and Students with University credentials, as well as, an open platform for guests of the University.

Manager: Laramie Combs

Shared Resources

The Shared Resources group oversees the campus data centers, enterprise storage systems, data recovery solutions, and the virtualization platforms for campus. Shared Resources is charged with developing and managing computing resources and infrastructure which provide services to a combined constituency base of Information Technology professionals, as well as, functional users, faculty, and students. Shared Resources provides consulting services to our constituents in the areas of Virtualized Servers and Desktop services, Enterprise Storage, Backup and recovery services. In addition, Shared Resources provides overall management for campus Data Centers.

Manager: David Earp

Telecommunications

Telecommunications is responsible for Data Communications on campus including data cabling and fire alarm systems.

Manager: Chris Carson

Windows Enterprise Systems

The primary responsibility of the Windows Enterprise Systems Group is to provide for the design, implementation and support of Appalachian State University's Windows enterprise class systems and services. The group is also responsible for providing directory services, authentication services, identity management, database services and systems monitoring. The group centrally supports over 100 departmentally directed services as well as Microsoft Windows clients utilized by faculty, staff and campus labs.

The Windows Enterrise Systems Group has the primary responsibility of maintaining enterprise servers utilizing Microsoft Windows server operating systems. In addition to system administration duties, the group provides application support, directory services, image management, and file and print services.

Manager: Justin Cervero