IT Implementation Group (ITIG)
The IT Implementation Group (ITIG) reports to the Chief Information Officer and serves as the foundation for IT governance by supporting the development of holistic IT proposals, scheduling and monitoring ITS projects, and serving as an IT change advisory board. The ITIG:
reviews and approves ITS project artifacts (e.g., IT Project Request, Proposal, Project elements),
assesses IT project requests for feasibility, risk and resource estimates; and develops a strategy to accomplish request,
recommends proposals, projects and procedures to ensure the effective and efficient use of IT,
conducts gap analyses for new and/or significant changes to IT policies and standards,
advises on IT change requests for risk and campus impacts, and
shepherds ITS projects to operations.
The ITIG reviews operations, proposals, and projects to consider issues associated with IT infrastructure and systems, enterprise applications, security and support in order to formulate recommendations to the CIO and/or IT Board of Directors. The ITIG is charged with:
Reviewing IT project requests, proposals, ongoing projects, and change requests,
Creating inclusive working groups or implementation teams, when appropriate, to investigate project requests or issues and develop recommendations,
Activating and scheduling ITS projects,
Reviewing and advising on a quarterly project plan, and
Coordinating activities with the Maintenance Committee, and other Technical Advisory Groups as needed
AREAS OF FOCUS
Resource Management: management of IT resources, including people, infrastructure, systems, and applications for effective and efficient operations and projects
Project Management: effective and efficient use of resources, skills and tools to achieve project goals and meet specific success criteria by the specified time. The ITIG will approve all PM artifact templates/data elements.
Conformance: compliance with legal requirements, policies, standards, and agreed internal rules
Risk Management: forecasting and evaluation of IT risks to make recommendations to avoid or minimize risk impacts
Change Management: Reviewing IT change requests that will be visible to all of campus to make recommendations to improve the outcome and minimize campus impact
IT GOVERNANCE GROUPS
IT Executive Council (ITEC): the ITEC oversees the IT governance structure and process for Appalachian State University to ensure that decision-making occurs at the right level. The ITEC reviews and approves major IT projects which have significant risk, involve business process changes, and/or require cross divisional funding.
IT Board of Directors (IT BoD): the IT BoD reviews IT operations, proposals and projects to advise the CIO on demand management, strategic alignment, value delivery, policy/procedure development, and risk management.
Technical Advisory Groups (TAGs):
University committees, councils and advisory groups that the IT Board of Directors recognizes as IT Governance groups due to their charge of assuring that information resources and technology needs are supported to advance the University mission.
A full list of IT Governance Groups is on the ITS Governance Website.
MEMBERSHIP AND CHAIR
The committee will be appointed by the Chief Information Officer and membership will be maintained on the ITS Governance Website. The committee will be chaired by the ITS IT Project Manager. This position will appoint a co-chair to ensure meeting continuity.
Committee activities – Support for the activities of the committee will be provided by the CIO who will designate a Secretary for the committee. The committee will review this Charter annually and recommend any changes to the CIO.
Meeting structure – The ITIG Chair, Vice Chair, Secretary or a designee will collect agenda items and circulate agendas in advance of each meeting to facilitate informed discussions of scheduled topics.
Meeting frequency – At least monthly. The committee will determine modifications to the schedule based on need.
Reporting – The ITIG reports to the CIO, and will develop procedures for working with the Maintenance Committee, and other Technical Advisory Groups.
Documentation of proceedings – All meetings will have minutes detailing recommendations, decisions, action items and a brief summary of discussion that will be distributed to all members.
Additional Procedures – With this charter as a basis, the ITIG will determine its need for other operational procedures.