Enterprise Applications

Enterprise Applications (EA) provide faculty, staff and students with applications that assist them in their day to day activities on campus. The primary goal of the Enterprise Applications Group is to provide the support required to operate the Ellucian Banner Application System for Appalachian State University.

EA offers broad assistance for application operations and are responsible for determining standards and best practices, as well as application security.

Responsibilities include:

  • Advancement, 
  • Financial Reporting, 
  • Human Resources and Payroll, 
  • Financial Aid and 
  • Student Business Applications.


Jason Grubb
Director of Enterprise Applications


Alumni, Financial Aid, and Auxiliary Services (ALFAA)

ALFAA is responsible for Banner Financial Aid, Banner University Advancement, and supports various academic and administrative departments. These departments include:

  • Institutional Research, 
  • Food Services, 
  • App State Post Office, 
  • Housing, 
  • ESS, 
  • Health Services, 
  • International Studies, and 
  • Registrar's Office 

with a myriad of applications including Medicat, Digital Measures, CampusLogic, Reeher, iModules, StudioAbroad, Tutortrac, Advisortrac and JumpForward.

Database and Banner Administration, Reporting and Support (DASH/BARS)

The Database and Banner Administration Group (DASH) is responsible for the implementation, administration and support of the Banner ERP System and the Oracle databases and applications servers that support Banner. The DASH group is also responsible for the implementation, administration and support of Oracle and MS SQL Databases that support Degree Works, Information Analytics, ODS and various other campus applications.

The Banner Administration and Reporting Group (BARS) is responsible for Banner user maintenance and security. BARS also provides application administration, support and security for WebFocus, ODS, AppWorx, Docuware and various other campus applications.

Data Control Services

Data Control Services is responsible for many different services that support the University.  Data Control Services is responsible for monitoring and managing the AppWorx, Banner Job Requests, Banner Security Requests, e-Print systems and Docuware user creation. They also process Duplicate PIDM and Username Change requests as needed.

Financial Applications Support Team (FAST )

The Financial Applications Support Team (FAST) supports Banner Human Resources, Banner Payroll, Employee Self-Service, Banner Finance, Finance Self-Service, AIMS Parking and Traffic, Yo-Mart, Intellecheck, Form Fusion, and other
applications. They help support the Business Systems group, the Controller’s Office, Payroll, HRS, Health Promotions, Parking and Traffic, Institutional Research, the Physical Plant, the Central Warehouse, and other campus departments.

Student, Admissions, and Accounts Receivable (STAAR) 

The Student Application Group (STAAR) is responsible for

  • Banner Student
    • including all Student Records, Registration, Student Accounts, Student Self-Service, Transfer Articulation and Accounts Receivable for Students), 
  • Slate integration with Banner Admissions, 
  • Faculty Self-Service, 
  • Advisor Self-Service, 
  • Degree Works, and 
  • Student Orientation. 

The Student area supports projects for all Academic Departments, College Offices, Advising, Orientation, UNC System applications (including Residency and UNC Online) and other student support departments, such as the Bookstore and Student Health Insurance.