Contact
Justin Cervero
Director of Systems and Research Computing
cerverojj@appstate.edu
Departments
Linux Enterprise Systems
The primary responsibility of the Linux Enterprise Systems Group is to provide for the design, implementation and support of Appalachian State University's Linux enterprise class systems and services. The group is also responsible for providing directory services, authentication services, identity management, database services and systems monitoring.
The Linux Systems Group is responsible for the system administration of servers utilizing UNIX and Linux-based operating systems. Support of these systems includes hardware and operating system support as well as consulting and integration services for the applications and services provided by these platforms.
Manager: Jeff Tickle
Enterprise, Microsoft, Apple & Chrome OS Systems (EMACS)
The primary responsibility of the EMACS Group is to provide for the design, implementation and support of Appalachian State University's Microsoft, Apple and Chrome OS enterprise class systems and services.
The group centrally supports over 100 departmentally directed services as well as over 10,000 Microsoft Windows, Apple and Chrome clients utilized by faculty, staff and campus labs on the main campus as well as satellite campuses in Hickory and Winston-Salem.
The group is responsible for providing
- enterprise-level support for directory services,
- authentication services,
- identity management,
- database services,
- systems monitoring,
- systems administration,
- application deployment and support,
- document management,
- device configuration management,
- device lifecycle management,
- device deployment & onboarding,
- patch management & compliance monitoring,
- endpoint protection,
- endpoint encryption,
- device inventory,
- file services,
- print services,
- web services,
- security camera services,
- electronic health records,
- police & public safety services, and
- e-commerce & AppCard services.
The EMACS Group also has the primary responsibility of maintaining enterprise servers utilizing Microsoft Windows and Apple macOS Server operating systems.
Apple Manager: Josh Hodges
Windows Manager: Mike Childers