IT Standard Purchases
To help your IT Acquisitions move through a smooth, successful process, this list identifies standard IT items and how to purchase them.
If your IT Acquisition need does not fall in one of these categories, please submit a Support Request for IT Acquisitions & Projects to be reviewed by IT Leadership.
Desktop, Laptop and Tablet Computers
- Faculty/Staff (except Student Affairs): Contact your desktop support specialist in IT Support or submit a support ticket for all Desktop, laptop and Tablet computer needs.
- Student Affairs: Contact Electronic Student Services (ESS), who will coordinate all Student Affairs PC refreshes.
- For those not in Student Affairs, who wish to view the standard Windows machines on your own, login to YoMart and select the Dell punchout site. If you have questions about using YoMart, please visit their website.
- Apple devices are purchased through the University Bookstore; remember to let them know if the purchase is for University Business or Personal Use.
Office Phones, Headsets and Conference Systems
Departments and programs are required to use VoIP (Voice over Internet Protocol) enabled Cisco phones which are provided by ITS per phone line. If you need a new phone, line or conference system in your department, submit a support ticket. Should your phone needs vary from what is provided, ITS Network Infrastructure & Control Systems will advise you on how to procure additional or non-standard equipment.
For a hands-free headset, go to yomart.appstate.edu, then the CDWG punch-out site to see the approved models from Jabra and Plantronics. If you need help in determining what will best suit your needs, call the Help Desk at 828-262-6266.
Mobile Phones, Hotspots, Tablets with Data Plans
Partnering with Verizon, departments may purchase a mobile phone, hot spot or tablet with a data plan for University business. Submit a support ticket for this or other Verizon-related assistance.
Copiers & Multi-function Printers (Printer/Copier/Fax/Scanner)
Departments and programs are required to use a Sharp MFP from Copier Services for their managed, networked Multi-function Printer (MFP). Costs vary by unit and are broken down on the Copier Services website. For more information about this service, contact Jordi Davis.
Classroom Technology Equipment
All classroom technology is purchased and managed by IT Support. To view the standard classroom equipment, visit our website. For questions, contact our Classroom Technology team or submit a support ticket.
DTEN is an all-in-one conference room solution with a touchscreen, integrated PC, microphone, speaker and HD camera with Zoom Room for Touch pre-installed.
Scala Digital Signage
Scala is the supported digital signage solution for campus, under UComm's guidance with ITS providing the back-end server support for player management. Visit the University's Digital Signage website to learn more.
Departments needing a security camera solution must use Axis cameras and have approval from the Security Camera Oversight Governance Committee.
To submit your request for review or to seek a quote for purchase, submit a support ticket. If the request is approved, IT Infrastructure Services will advise you on what is involved in purchasing and coordinating installation.