Information Technology Services

Project Details

Some benefits of our Self-Service upgrade include:

• All users will benefit from mobile-friendly design, improved interface and more web browser options

• Faculty & Advisor Improvements:

  • Advising Student Profile consolidates a student’s profile, education and career path to a single page that is accessible to advisors and students
  • Class Roster and View Grades functionality allow faculty to review their students’ academic profiles and schedules, communicate with students over email, print class rosters and more
  • View Grades lets faculty members and advisors view a student’s academic progress

• Student Improvements:

  • New intuitive registration and course schedule planning tools with a mobile-friendly design
  • Action item messages to remind students of important tasks that need their attention prior to registration or the start of an academic semester

• Employee Improvements:

  • Web Time Entry interface now gives a nice summary of leave balances
  • New “My Team” feature shows people that report to you
  • New “profile” page shows all contact information you have on file in one place

• Finance Improvements:

  • Better interface for creating journal entries
  • Better interface for conducting budget queries

Approach

Platform-driven changes and updates (from Ellucian, our Banner provider) are supported by the software and company technicians. Custom features or modifications require additional back-end work and support internally which could create loss of vendor support compliance. Therefore, as we make the migration from Banner 8 to 9, we are streamlining our custom processes to merge with existing platform functionality to best improve the user experience and improve long-term support.

Status

Active

FAQ

What is Self-Service?

• Banner is our system of record for students, academic programs, financial information, HR and payroll. Banner encompasses Self-Service modules for employees and students, as well as administrative applications. Self-Service can be accessed on AppalNet, appalnet.appstate.edu. 

Why are we moving to Banner 9? 

• This is a campus-wide initiative that supports the university’s strategic goals to build a responsive infrastructure for a sustainable campus. 
• This is also a universal system-wide change as any institution using the Banner platform is upgrading as support and maintenance of Banner 8 Self-Service will no longer be available. 
• It has a more modern interface, new tools and improved capabilities. 
• Upgrades will also support more web browsers and mobile technology platforms to allow full browser support and an improved mobile experience. 

What is the timeframe for implementation?

• 2019 - Ellucian announced changes are coming and the project was created.
• 2020–2022 - COVID and other projects shifts priorities
• 2023 - Amid other projects shifting priorities, try to regain momentum by deploying Employee and Finance modules as well as a few Student and Faculty pages.
• 2024 - Focus on core deployments as Ellucian will end support and provision of security patches as well as Federal Regulatory updates for SSB8.

How can I access Self-Service? 

1. Go to appalnet.appstate.edu and select “Log into Self-Service.”
2. For full directions and further information on time and leave entry, visit our self-help Knowledge Base.

Who do I contact for more information?

• If you have questions or need assistance with Self-Service please contact the IT Support Services Help Desk at 828-262-6266.
• If needed, you may also contact the appropriate Banner Module Administrator.
• If you have questions about the Self-Service update (Banner 9) project contact our IT Project Management Office at group-it-pmo@appstate.edu.
• Check out our online training for Payroll.