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IAM App State

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Project: IAM App State 

Objective

Improve Identity and Access Management (IAM) processes and capabilities.

Overview

An identity and access management (IAM) tool and improved business processes give IT and our campus the ability to streamline access to needed IT services while protecting against security and compliance risks. 

What is IAM?

  • Identity - the unique characteristics and attributes that define an individual or entity within a system (or the university).
  • Access - the permissions and privileges granted to an individual based on their identity.
  • Management - managing those digital identities and controlling access to systems and data; maintaining the confidentiality, integrity and availability of information.

Details

We are building our identity program to:

  1. Improve flexibility and efficiency in access to IT services, institutional data and our campus.
  2. Develop a system that automates the permission and revocation of access to data, services and physical locations.
  3. Decrease time to resolution for employees in the on- or off-boarding process.
  4. Create a central hub for managing access to IT services. 

Phase 1: Foundation

Complete: Bravura, our identity and access management (IAM) tool, interacts with Banner, our system of record, to create logical connections based on each person’s role and access needs. Bravura oversees employee and student identity management for multiple processes that require permission or system access. 

Phase 2: Password manager & account claim

Complete: We replaced our homegrown password manager. For more details on password guidelines, visit support.appstate.edu/password. To update your password or security questions, now visit iam.appstate.edu.

Phase 3: Improvements

In progress: This is the third and final phase of our Identity Access Management tool (Bravura) implementation and will focus on developing a process to integrate additional campus applications and cloud services with Bravura. 

Status

Active

 

FAQ

What is the timeframe for implementation?

  • Starting in 2022, we began the implementation of our Identity Governance Administration management system in three phases.
    • Phase 1: Dec. 2024 launched Bravura, our Identity and Access Management tool. 
      • 12/21/24 - 1/1/24 ITS monitored the cutover from our previous process to Bravura.
    • Phase 2: Launched our new password manager process in June 2025.
    • Phase 3: Rolling changes starting Summer of 2025.

Is this system replacing a current system?

  • In Phase 2, we replaced our homegrown Password Manager with a new site and process. For more information, visit support.appstate.edu/password. In Phase 3, we will develop position/role-based access for major roles and connect additional existing campus services to Bravura.

What is the benefit of this new management system?

  • The benefit of this management system is to centralize these processes and allow more transparency and efficiency for our campus users.


As an application administrator, how do I submit my application for integration with the program?

  • Please contact  identitymanagement@appstate.edu to discuss the various ways the program can support application administrations in on- and off-boarding application users.


Who do I contact for more information?